Regalito
Refund Policy
Box openings are final, but Regalito honors refunds where the platform fails or a prize cannot be delivered as described.
Last updated: June 2026
Eligible Cases
Failed/duplicate charges, prizes that can't be sourced within 60 days, and shipments lost in transit.
How to Request
Email support@regalito.com.mx with your account email, order ID and a description. Decisions within 10 business days.
